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Due Notice support

Help for members and lodges · formerly Lodge App

Due Notice shows a lodge's upcoming events, lets its members say whether they are coming, and reminds them when it matters. That is all it does, on purpose.

Common questions

How do I join?

Your lodge issues an invite code. Open the app, choose New to the app? Press here to get started, and enter your name, email, a password, and that code. A member of your own lodge then approves you — usually within hours. If you allow notices, you'll get one saying you're in; either way, the app lets you in on its own once it's done.

I don't have an invite code

Ask your lodge's Secretary or whoever handles the app for your lodge. Codes are issued by the lodge, not by us. If your lodge isn't on Due Notice yet, see Bring your lodge to Due Notice below, or the front page.

I signed up but I'm still on the waiting screen

Your lodge hasn't approved the account yet. That step exists so a lodge's calendar and member list stay with that lodge. If it has been more than a day or two, contact whoever gave you the code.

I belong to more than one lodge

Use one login for all of them. In the app, open Profile and choose Belong to more than one lodge?, then pick the other lodge. Its admin approves you, and its events appear on your list alongside your own lodge's. To be taken off a lodge later, ask that lodge's admin.

What notices will I get?

Only these: when one of your lodges posts an event, or changes or cancels one; a reminder five days before an event you haven't answered yet, so whoever is cooking knows how many to feed; and a reminder the day before an event you said you'd attend. Nothing else, and never advertising.

I'm not getting notices

Notices are switched on and off in your phone's own settings, not inside the app:

• iPhone: Settings → Due Notice → Notifications → Allow Notifications.
• Android: Settings → Apps → Due Notice → Notifications.

The app's Profile screen shows whether notices are on and takes you to the right place. Notices need version 1.1 or newer — the version is shown at the bottom of the Profile screen. If you logged out, log back in; logging out stops notices to that phone.

How do I put an event in my calendar?

Open the event and press Add to my calendar. Your phone's own calendar screen opens with the details filled in; choose a calendar and save. If the lodge later changes or cancels the event, you'll be told — but the copy in your calendar won't change by itself, so update it there too.

An event says it changed, or was cancelled

If you'd said you'd be there, open the event and press Got it. That lets the lodge know you've seen it, so nobody has to phone you.

How do I say I'm bringing guests?

Open the event. Above the two buttons there's a counter for guests — wives, visiting brothers, candidates, anyone eating. Leave it at zero if it's just you. "I'll be there" still works on its own. Some events, such as meetings without a meal, don't take guests, and the counter won't appear.

I changed my mind about an event

Open it and press the other button. Your answer simply changes; there is nothing to undo.

How do I delete my account?

In the app: open Profile, press Delete my account, then Delete. It happens at once and cannot be undone.

By email: write to lodgeappsupport@gmail.com from the address you signed up with, and say you want your account deleted. It will be removed within 7 days.

Either way, this removes your login, your name and profile, the lodges you belong to, your notification addresses, and every event response you have given. Nothing is kept except the server's routine activity logs, which can include your name and are erased automatically within 30 days.

If you are your lodge's app administrator, or the District Inspector, the app will ask you to email instead, so that someone else can be set up first and your lodge isn't left without anyone to approve members or post events.

Bring your lodge to Due Notice

Lodges are added one at a time. Email the address above and say which lodge. It takes a name, a colour, and one brother willing to post the events. We'll confirm with your lodge's leadership before setting it up.

What the app does not do

No messaging, no photographs, no news feed, no dues or payments, and no membership records. Every brother should be able to see an event and answer it without help from anyone, and anything that would get in the way of that has been left out.

Privacy

The app collects very little and shares none of it. Read the privacy policy.